Versand
Shipping & Delivery Policy
All BlackSoldier Designs pieces are made-to-order with care. Here’s what to expect after you place your order.
📊 How Delivery Time Works
Total Delivery Time = Processing Time + Shipping Time
Because every piece in our collection is made-to-order, your estimated delivery date depends on both how long it takes us to craft your item and the transit time to your location. The processing time for each product is listed on its individual product page.
⚒️ Processing Time
Processing time varies by product and order type:
- Standard styles: May ship within 24 hours
- Engraved or custom orders: 5 – 20 business days
The exact processing time for each item is listed on its product page. Once your order ships, you will receive an email notification with your tracking number and estimated delivery date.
🚚 Shipping Time
- United States & Canada: Approximately 9 business days
- Europe: Approximately 7 business days
- Other regions: Approximately 12 business days
We ship to North America and European countries. For shipping inquiries to other destinations, please contact us before placing your order.
📦 Tracking Your Order
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and a link to monitor your delivery in real time. If you haven’t received a tracking email, please check your spam folder first.
⏰ Order Taking Longer Than Expected?
We understand how exciting it is to receive your new piece. If your order has been in transit for more than 20 days without delivery, please don’t hesitate to contact us — we will make it right.